000 00403nam a2200133Ia 4500
008 200615s9999||||xx |||||||||||||| ||und||
020 _a9780712669849
082 _a650
_bTHE-P
100 _aPATRICIA B. SEYBOLD WITH RONNI T. MARSHAK AND JEFFREY M. LEWIS
245 4 _aTHE CUSTOMER REVOLUTION
250 _a?20.00
260 _anew delhi
_bLONDON : RANDOM HOUSE BUSINESS BOOKS, 2001.
_c2017
942 _cBK
999 _c28434
_d28434