000			00302nam a2200133Ia 4500
008			200615s9999||||xx |||||||||||||| ||und||
020			_a9789812435040
082			_a650 _bCUS-S
100			_aSHETH,JAGDISH N.
245		0	_aCUSTOMER BEHAVIOUR
250			_a2ND
260			_bTHOMSON _c2003
942			_cBK
999			_c26717 _d26717